Value Added Programs & Services
Our unique programs and services have been designed to give you exceptional customer service both before and after you move into your new home. We conduct extensive market research, hold numerous listening groups and administer follow up surveys with our customers, all of which allows us to further develop and refine our programs and services.
We are always looking for new ways to make your home building experience easier so if you have any comments or suggestions, please feel free to email us and let us know. We look forward to hearing from you.
With over 5,000 sq. ft. of design options available at your fingertips you are sure to design a space you will love to come home to.
We offer an elaborate assortment of hardwood flooring, tile and carpet selections, granite countertops, cabinets, hardware, railing, stonework and much more - all displayed throughout the design studio so you are able to see what your choices look like installed rather than trying to imagine them.
The Family Rewards Program is a warm welcome to any new home and is available exclusively to purchasers of Shane Homes and Creations by Shane Homes.
The safety of you and your family as well as our trades and staff is very important to us. The ultimate goal is to have everyone go home at the end of the day safe and well.
That is why we have implemented many safety policies and procedures that ensure the jobsite is a safe work environment for our trades and a safe place for you to visit your new home while it’s under construction.
At Shane Homes we know customer service is extremely important, both before and after you move into your new home. That is why we conduct extensive market research in the form of customer surveys and listening groups. Through the on-going use of our market research we are able to continually come up with ways to improve upon our service and warranty programs.
At Shane Homes we are connecting with our customers, listening to what they want and taking action! We have always listened to what are customers want, but now we are taking it to a whole new level. Through our extensive use of listening groups we are able to identify exactly what our customers are looking for in a new home and a new home builder. We take the information we learn from these groups and incorporate it into the way we build homes. This innovative way of listening to our customers has opened up a whole new way of doing business for us at Shane Homes.
Shane Homes and the realtor community - find out how our program works!